More than anything we want you wagging and purring with your purchase!! If something doesn’t look for feel right, please email us at email@example.com and we’ll make it right!
Please be advised that because of the nature of our custom products, we cannot do refunds.(read below for order cancellation) However, we’ll work with you to make the situation right, even if that means sending you a brand new product.
Happy PetParents make happy pets. (It’s simple math). Smile. Wag. Purr. ‘nuff said.
After purchase, we give our customers a 2 hour window to be able to cancel their order. Anything after will require a $12 art fee.
We start working on your order as soon as we can! A $12 art fee will help us cover the costs since starting your order.